Privacy Policy

Last updated: March 25, 2026

1. Introduction

MYD, Move Your Dreams ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, and account credentials.
  • Photos & Body Measurements: Photos you upload for the virtual try-on feature, and measurements you voluntarily provide (height, clothing sizes).
  • Purchase Information: Order history, garment selections, and delivery addresses.
  • Usage Data: How you interact with the Service, including pages visited and features used.
  • Device Information: Browser type, operating system, and IP address.

3. Photos of You

We use the photos you upload only to create your try-ons. They are stored securely, never sold, and never used to train models. You can delete your photo at any time in You › My photo, and we delete your photos when you delete your account.

4. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service, including generating virtual try-on images.
  • Process your purchases and send order confirmations.
  • Improve and personalize your experience.
  • Communicate with you about updates, promotions, and support.
  • Comply with legal obligations and enforce our Terms of Service.
  • Measure the environmental impact of our Service (e.g., CO₂ savings from avoided returns).

5. How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who help us operate the Service (e.g., AI image processing, payment processors like Stripe).
  • Legal Requirements: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Your Photos and Biometric Data

Photos you upload are used solely to generate virtual try-on images. We do not use your photos to train AI models without your explicit consent. Generated images are stored in your account and can be deleted at any time. We treat body-related data with the highest level of sensitivity.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict processing of your data.
  • Data portability – receive your data in a structured format.
  • Withdraw consent at any time.

To exercise any of these rights, contact us at privacy@myd.app.

9. Cookies

We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookie settings through your browser preferences.

10. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child has provided us with personal data, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date above.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
privacy@myd.app